Maxim88 Privacy Policy — How We Protect Your Information
Your privacy is our priority. This page clearly outlines what information maxim88 collects, how it is used, how it is protected, and your rights as a user of our platform in Malaysia.
This policy applies to all users of the maxim88 platform. Last updated: 2026.
Information We Collect
When you register or use the maxim88 platform, we collect several categories of information to keep the platform functioning properly and to deliver a relevant experience for you.
Account information — including your username, email address, phone number, and identity verification details required during registration. This information is used to verify your identity and keep your account secure.
Device and browser information — including device type, operating system, browser type, IP address, and other technical data collected automatically when you access the platform. This data helps us identify technical issues and ensure the platform is optimised for your device.
Payment information — when you make a deposit or withdrawal in Malaysian Ringgit (RM), we retain transaction records including the payment method used, amount, and time of the transaction. Full account or card numbers are never stored on our servers.
Usage data — including pages visited, games played, session duration, and actions taken within the platform. This data is used to improve the user experience and identify unusual usage patterns.
- Account & identity information
- Device & browser data
- MYR transaction records
- Platform usage data
- Cookie & session tracking data
Why This Information Is Collected and How It Is Used
Account information is used to verify user identity, prevent unauthorised access, and flag suspicious activity on your account.
Technical data is used to ensure the maxim88 platform runs smoothly across all devices, identify errors, and improve overall performance.
Transaction records in Malaysian Ringgit (MYR) are required to process deposits and withdrawals, and to accurately resolve any financial disputes.
Usage data helps us understand how users interact with the platform and make continuous improvements based on the real needs of Malaysian users.
Certain information is retained to meet legal and regulatory requirements applicable in Malaysia, including financial reporting and fraud prevention obligations.
Cookies & Tracking Technologies
Maxim88 uses cookies and similar technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our platform.
We use three main categories of cookies. Functional cookies required for basic platform operations such as maintaining your login session and saving language preferences. Without these cookies, some platform features will not function correctly. Analytics cookies help us understand how users navigate the platform, which pages are visited most frequently, and average session duration. This data is collected in aggregate and does not identify individual users. Preference cookies allow the platform to remember your preferences, such as odds display and menu layout.
You can manage your cookie settings through your web browser. However, disabling functional cookies may affect your experience on the maxim88 platform.
Data Storage and Security
All data collected by maxim88 is stored on servers protected with strict data encryption. The connection between your device and our servers uses SSL protocol, ensuring that data transmitted cannot be intercepted by third parties.
Access to user data is limited to staff who require it to carry out their duties. All staff are bound by strict confidentiality obligations.
Active account data is retained for as long as your account remains active. Once an account is closed, certain data may be kept for a period stipulated under Malaysian law before being securely deleted.
Information Sharing and User Rights
Third-Party Sharing
Maxim88 does not sell, rent, or trade users' personal information to any third party for marketing purposes. However, we may share information in the following circumstances:
- Payment processors — payment service providers that help process MYR transactions are bound by strict confidentiality agreements
- Legal requirements — we may be required to disclose information if directed to do so by the relevant Malaysian authorities
- Fraud prevention — limited information sharing to identify and prevent fraudulent activity affecting the platform
Your Rights as a User
As a maxim88 user, you have the following rights regarding your personal data:
- Right of access — you may request a copy of the personal information we hold about you
- Right to rectification — you may request corrections to any inaccurate or outdated information via your account settings or by contacting support
- Right to erasure — you may request the deletion of your personal information, subject to any retention obligations required by law
- Right to complain — if you are not satisfied with how we handle your data, you may submit a complaint through our support channels
Policy Changes and How to Contact Us
Maxim88 reserves the right to update this Privacy Policy from time to time to reflect changes in platform practices, technologies used, or legal requirements applicable in Malaysia. Any significant changes will be displayed on this page with a clear update date.
Continued use of the platform after changes are published will be considered acceptance of the updated policy. We encourage you to review this page periodically, especially if you are an active user of the platform.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact the maxim88 support team via:
Response within 24–48 working hours
Read and Understood Our Privacy Policy?
We are committed to protecting your privacy at every step. If you have further questions, visit our FAQ page or register an account to start enjoying the maxim88 platform with confidence.